Building a custom kitchen is a complex endeavor. Visiting showrooms, working with designers, obtaining pricing and delivery fees. With lead times taking weeks, and costs often undisclosed, NeuLine knew there was a better way to design and deliver custom kitchen solutions.
Neuline had a vision. They called on Three Ventures to facilitate this vision. We worked with Neuline leadership to define and align the challenges and objectives and set to work on solutions, evaluating resource to produce a 3D virtual showroom, coordinating logistics, shopping cart and customer category functions to establish a suite of software solutions which addressed the complexity of the vision and business requirements for a virtual showroom and 48 hour shipping for two distinct audiences.
Once developed, tested and deployed, Neuline discovered a host of new opportunities and continues to thrive. By automating many of the shopping and logistics functions during development, the Neuline team has found more opportunities to provide white-glove concierge services to clients and has had the opportunity to engage new clients. With continued automation, Neuline has the capacity to expand focus from smaller custom builders and developers to handling much larger bulk orders for a wider range of trade professionals and investment property construction companies, with the same level of exceptional service.