Building a custom kitchen is a complex endeavor. Visiting showrooms, working with designers, obtaining pricing and delivery fees. With lead times taking weeks, and costs often undisclosed, NeuLine knew there was a better way to design and deliver custom kitchen solutions.
Neuline had a clear vision and sought the assistance of Three Ventures to bring it to life. We collaborated closely with Neuline's leadership team to identify and align the challenges and objectives. Our focus was on developing a solution that addressed the intricacies of their vision and business requirements. To achieve this, we assessed various resources and ultimately integrated a 3D design tool, created an online showroom, developed a user friendly shopping cart, and integrated a freight broker to make the checkout process seamless for total costs and order fulfillment. This comprehensive suite of software solutions catered to two distinct audiences while ensuring a 48-hour shipping commitment from the time of purchase.
Once developed, tested and deployed, Neuline discovered a host of new opportunities and continues to thrive. By automating many of the shopping and logistics functions during development, the Neuline team has found more opportunities to provide white-glove concierge services to clients and has had the opportunity to engage new clients. With continued automation, Neuline has the capacity to expand focus from smaller custom builders and developers to handling much larger bulk orders for a wider range of trade professionals and investment property construction companies, with the same level of exceptional service.
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